- Parts, with some limitations, may be returned within 14 days of delivery only after proper written authorization. Returned products must be in new, unused condition and include the original box and/or packaging with all tags included and attached.
- Once your return is received and inspected (usually within 24 hours of receipt), if accepted, your refund will be processed and a credit will be issued to the original payment method, less the shipping cost and the PayPal. Please note that depending on your credit card company, it may take 2 – 10 business days after your credit is applied for it to be posted to your account.
- Unless an item is being returned due to a fault from our side, you are responsible for all expenses associated with the return, including any duty charges for international returns. Parts returned without a return authorization are no accepted.
- If you are not sure about sizing or application of a product, please contact us prior to placing your order and we will be happy to help you.
- All returns are subject to our 15% re-stocking fee and additional 20% our supplier charges.
Return Shipping Options
- You have the freedom of choosing how to return your order to us. We recommend shipping with tracking and insurance for your return.
- All shipments must be made prepaid; packages shipped COD will be rejected.
- We are not responsible for damages that occur during the transportation. We encourage you to insure the shipments to the of value of the product.
- Return shipping instructions: Use original packaging. We are not responsible for packages lost or damaged during return shipping.
Order Cancellation / Modifications
- If you would like to cancel or modify your order, please let us know immediately.
- Orders can be modified or cancelled within 12hrs after they are placed for a full refund, less the PayPal charge. All other cancellations will be refunded in full, less the Paypal charge, cost of delivery and 15% restocking fee.
Used, damaged or unwanted goods
- Any parts showing signs of use (wear, bugs, dirt, smell, pet hair, scratches, mounting, etc) or otherwise in a condition other than when they were sent, will be rejected.
- We encourage you to walk on a carpet, wear and test fitment of your boots and gear indoors and before going out for a ride.
Non-returnable items
- Electronics which has been removed from packaging or manufacturer seal is broken.
- Parts which has been installed or mounted or show signs of attempting to be installed or mounted
- Tools or other items that has been opened or the manufacturer’s seal broken are non-returnable.
- Items which original packaging has been destroyed are not returnable.
Defective items
- Each manufacturer has its own warranty policy. Beemerparts will assist clients with their warranty. Beemerparts does not provide any direct warranty on any item sold.
- We inspect the items returned as defective to determine if the item is defective.
Damaged Items
- Please let us know immediately if any item(s) of your order arrive damaged. Keep all original shipping containers and take photos.
- Damaged item claims are handled through the shipping carrier (UPS, FedEx, USPS) and we will assist our clients with these claims.
- We appreciate your patience and understanding as sometimes the claim process can take longer than expected.
If you have questions or need more information, please call us at:
+1 412 313 4918 or email to: info@beemerparts.com