I purchased a top case with LED brake light for my 2018 R1200RT. Simeon was great to work with! I sent him my extra key so he could program the lock. He installed the brake light for me. The case was very well packed in protective bubble wrap and arrived in perfect condition. Then it was simply plug and play. Simeon communicated well throughout the process and kept me up to date with shipping estimates and tracking info. I will definitely buy from him again!