Andy Akers

I couldn’t be more pleased with the customer service I received from Simeon. I had bought a new-to-me 2019 BMW R1250RT and had ordered a rear case from the dealership. It had been months and I honestly tired of waiting. I found one available at Genuine BMW Motorcycle Parts and Simeon took it for there. I had them add the pulsating brake light and he coded the lock cylinder with the key I provided. He kept me updated with texts, phone calls, and emails. PLUS is arrived ahead of the scheduled delivery time and was packed for protection. What can I say. Excellent customer service and yes I’ll be a returning customer.