It’s not very often that I provide feedback on a company when I am the customer and expect good service, but on this occasion I have to say I have been provided ‘excellent’ service from Simeon at Bemmerparts.
I am writing this review from Australia, where I have been seeking to obtain a new key fob for my BMW R1250RT. After not receiving much assistance from my local dealers and expensive pricing as well, I found myself doing a web search and come across Bemmerparts in the USA – who had the key fob I was after at a very good price.
Being in Australia I wasn’t sure if it was going to be all ‘too hard’ to arrange for the key fob to be cut etc from the USA, but right from my very first email Simeon help me through the process of getting the key fob ordered through the webpage, cut and delivered. Updates on my order were provided all along the way, right to emailing me saying your key has been delivered.
In summary – excellent service from a USA company that I hope I have the opportunity of using again. And would I recommend Beemerparts – a big YES.