Marc Huot

Bought a pre-owned 2018 k1600GTL and it only came with one fob, no extra key or Programing key either. Knowing myself, I decided to hunt the web to find another fob, which is when I found and ordered a second fob. I wasn’t able to get the new fob to work at first so I contacted them for assistance. They immediately replied with a link to a video which unfortunately didn’t work for my bike. Simeon then called me to guide me in pairing my fob with my bike a different way than the video showed, and it worked instantly. This is what customer service should look like. 5 star products and Customer Service.

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