I bought a BMW top case on EBay from Beemerpartscom and from the beginning the communication was fantastic. They ended up selling me upgrades to include a brake light and making it strobe for my safety. When I got the top case it was the wrong color, they quickly resolved the issue and I had my corrected top case within a week. The difference between a bad business and a great business is how well they handle mistakes. I give them a A+ as I am now a loyal customer for life. Thank you for the fantastic job on taking care of me! Highly recommended!