In doing research for a top box for my 2019 K1600GT, I came across the Genuine BMW Motorcycle Parts website. After doing some further research and looking over the reviews, I decided to contact Simeon with some questions I had and ended up ordering. I couldn’t be happier. He was very responsive to my questions and feel he went over and above my expectations. We spoke via email, text, and he even called to provide me with the tracking number of the shipment. He then called the other day to ensure I was happy with everything once received. Talk about personal service. I didn’t think anybody cared about customer service anymore, but Simeon definitely does. I will definitely order from him again.
I bought the BMW Motorrad Henley shirt from Beemer Parts. Terrific customer support throughout the ordering and delivery process. Simeon kept me informed of the order status and even called after the shirt had been delivered to make sure I was satisfied with the product, which I was!
Good afternoon, I am writing this to thank Mr. Simeon Simeonov for his outstanding customer service. He went above and beyond the normal call of duty, to ensure my purchase of a top case with 2 piece back rest was delivered. Mr. Simeonov, rode 2 and a half hours to complete the business transaction and deliver my purchase personally. Beemerparts.com and Mr. Simeon Simeonov is the ONLY person and place I will deal with from here on out!
Thank for such excellent service and you now have a loyal customer for life!
Once again, thank you Simeon and God Bless!
Kevin D. Williams
Hands down best quality product out there with the best price in the market. I couldn’t ask for more. I’m very strict with my motorcycle and highly recommend this product. Not just they gave me best product, price, but also service, this is the best customer experience I had so far. They take their time to make sure the customer is completely satisfied with the product which I am. I give it 5 out 5 stars.
I bought a top case from Simeon and was so pleased with his helpfulness and support. He was an absolute pleasure to work with throughout the transaction. He is a great communicator – throughout the process he provided updates and then followed up to make sure I had received the order. Do not hesitate to purchase something from beemerparts.com.
Again, Simeon, thank you so much.
This is our second purchase from Simeon of Genuine BMW Parts and our second stellar experience. His prices are unbeatable and the customer service is unparalleled. He communicates every step of the way and we always knew what was going on with our order. The shipment was delayed and he was on top of it keeping us updated as the status changed. Simeon is a pleasure to work and we will continue to use him as our source for quality parts at reasonable prices delivered with excellent customer service. Thank you Simeon!!!
I ordered some tough to find fairing screws from GMP. It was a small order, but I was blown away by the price, service and communication I received from Simeon and his staff. I will certainly use them again for parts in the future.
It was a pleasure doing business with Simeon Simeonov and company. He provided excellent communications throughout the process including supplying shipping data, including the expected delivery date (which was spot on). He supplied the tracking number so I could monitor the package all the way here. Once the package arrived, Simeon walked me through (by phone) the process of coding the lock so that my bike key would operate the trunk lock, along with the rest of the installation and operation process. The trunk box was very well packaged / protected and it arrived damage free. I highly recommend doing business with Simeon and his company.
Simeon, your services are the best quality, you are supporting all process.
I am very happy with the new key.
Thank you very much for all, we will be in contact
Simeon, I don’t know you personally but it’s like old friends.
When I commented to my friends that I would buy the pieces from you there is USA they went
against, but the way you attended me with total attention left me safe.
Always helpful and responding promptly to emails.
Friend thanks for the service and friendship.
Goiânia – Goias – Brazil.
It’s not very often that I provide feedback on a company when I am the customer and expect good service, but on this occasion I have to say I have been provided ‘excellent’ service from Simeon at Bemmerparts.
I am writing this review from Australia, where I have been seeking to obtain a new key fob for my BMW R1250RT. After not receiving much assistance from my local dealers and expensive pricing as well, I found myself doing a web search and come across Bemmerparts in the USA – who had the key fob I was after at a very good price.
Being in Australia I wasn’t sure if it was going to be all ‘too hard’ to arrange for the key fob to be cut etc from the USA, but right from my very first email Simeon help me through the process of getting the key fob ordered through the webpage, cut and delivered. Updates on my order were provided all along the way, right to emailing me saying your key has been delivered.
In summary – excellent service from a USA company that I hope I have the opportunity of using again. And would I recommend Beemerparts – a big YES.
Beemerparts is great to deal with. Fair prices, fast shipping, excellent communication, and very customer oriented.
Thank you Simeon Simo for getting me this wonderful color matched top case. I’ve been mulling this over for a year and am glad we finally made the deal. I really love having the ability to lock the case. My soft BMW bag still has a place in my heart and has worked well.
I saw some BMW Boots on Facebook and decided to click on the add for a description and ended up ordering a pair. I was concerned because I was having trouble getting the link for me to pick the size I needed, I was assured that once I ordered them, I could update the size so I took the leap of faith and ordered them. I immediately received an email from Simeon Simeonov acknowledging my order and the size I needed and he proceeded through the ordering cycle of when the boots would be shipped and when they would arrive. They arrived packed to perfection and just as advertised and I let him know how pleased from start to finish I was. I will not hesitate to recommend them to my riding friends and to order something else through them when the need arises. They make a point of keeping you in the loop from the initial ordering to its shipping and follow up to make sure you received the item and that it wasn’t damaged.